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Frequently Asked Questions

When do I use Tuscaloosa 311?

Tuscaloosa 311 is the City's non-emergency call center. You may report broken streetlights or potholes, get assistance with permits or licenses, find information on city-sponsored events or report a problem with any city-related service. No more guessing which department to call or how to reach the correct person.

Contact Tuscaloosa 311 through the website at tuscaloosa.com/311 or by dialing 311 within city limits or 205-248-5311 if outside city limits