View Notification
No notifications.

Auto Bill Payment

Register today through the link below to setup your online customer payment portal and create your autopay. This option allows our customers to pay their bills by setting up recurring payments that draft the water bill payment electronically each month from the customer's payment method of their choosing. This saves not only time spent writing a check, but also money spent paying for postage every month.

The following payment methods are now accepted with NO FEES:  
  • Paypal
  • Paypal Credit
  • Venmo
  • Apple Pay
  • Google Pay
  • Amazon Pay
  • eCheck/ACH
  • Debit/Credit Cards
A $30 fee will be assessed to the account for insufficient funds by the payment method per municipal code Chapter 2, Article V, Section 2-72. 



Mailing Address

P.O. Box 2090
Tuscaloosa, AL 35403

Physical Address

2230 Gary Fitts Street
Tuscaloosa, AL 35401



If I choose this option, when will my payment be withdrawn from my checking account?

The payment method of your choosing will be automatically drafted on the due date of your bill every month (either the 1st or the 15th).

How long will it take for this service to become active?

Activation of your online payment portal will happen immediately, and the first auto draft will be on the due date following the account setup.

How will I know when my enrollment is complete and the service is active?

By setting up your online payment portal and creating your auto pay, you should within 5-10 minutes from setup receive a confirmation email to the email address provided during the setup process.