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Pay Water Bill

Thank you for using our online services site. 

Making an online payment once your water service has been disconnected does not automatically schedule the reconnection of your water service. All past-due bills, late penalties and deposits must be paid before services will be reconnected. All late penalties and fees associated with collections must be paid for services to be continued whether or not services were actually disconnected.

If your water service has been disconnected and you make a payment online to re-establish service, please e-mail us at or call our customer service line at 205-248-5500 during our regular hours of operation (Monday-Friday, 7 a.m. - 5 p.m., excluding holidays) and speak with a customer service representative to schedule an appointment to reconnect water service.

If you have any questions regarding this policy or if you need assistance using this site, please contact our customer service department at 205-248-5500.

In order to review your account information, check your consumption history or make an online payment, click on the link below in order to proceed to account services.

Recent News

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City of Tuscaloosa to Participate in HBCU Co-Op Program

June 11, 2021
The Tuscaloosa City Council voted on Tuesday, June 8 to participate in a Historically Black Colleges and Universities (HBCU) Co-Op Program in partnership with the Governor’s Office of Minority Affairs (GOMA). 
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City of Tuscaloosa and PARA to Host July 4th Celebration on the River

June 9, 2021
The City of Tuscaloosa and the Tuscaloosa County Park and Recreation Authority will host a Fourth of July Celebration on the River on Sunday, July 4, from 6 to 9 p.m. at the Tuscaloosa Amphitheater. This free, family-friendly event is open to the public and will include live music, kids’ activities, fireworks and more.
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#DYK? We have pop-up farmers markets 🖐🏻 days a week from 3 - 6 p.m.? Check out the schedule below: M: McDonald Hu… June 13, 2021

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