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Pay Water Bill

Thank you for using our online services site. 

Making an online payment once your water service has been disconnected does not automatically schedule the reconnection of your water service. All past-due bills, late penalties and deposits must be paid before services will be reconnected. All late penalties and fees associated with collections must be paid for services to be continued whether or not services were actually disconnected.

If your water service has been disconnected and you make a payment online to re-establish service, please e-mail us at or call our customer service line at 205-248-5500 during our regular hours of operation (Monday-Friday, 7 a.m. - 5 p.m., excluding holidays) and speak with a customer service representative to schedule an appointment to reconnect water service.

If you have any questions regarding this policy or if you need assistance using this site, please contact our customer service department at 205-248-5500.

In order to review your account information, check your consumption history or make an online payment, click on the link below in order to proceed to account services.

Recent News

Stay up to date with everything here

City of Tuscaloosa Adopts Comprehensive Plan

March 4, 2021
The City of Tuscaloosa has adopted its new comprehensive plan, known as Framework, after two and a half years of preparation. 
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City of Tuscaloosa Elections - Results

March 2, 2021
Election results for the City of Tuscaloosa Municipal election have been posted. The final vote count retrieved from polling locations on March 2 are as follows:
Read More
🕺Happy dance 🕺 because we passed the new comprehensive plan for the City after 2.5 years & tons of community input!… March 4, 2021

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