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Pay Water Bill

Thank you for using our online services site. 

Making an online payment once your water service has been disconnected does not automatically schedule the reconnection of your water service. All past-due bills, late penalties and deposits must be paid before services will be reconnected. All late penalties and fees associated with collections must be paid for services to be continued whether or not services were actually disconnected.

If your water service has been disconnected and you make a payment online to re-establish service, please e-mail us at or call our customer service line at 205-248-5500 during our regular hours of operation (Monday-Friday, 7 a.m. - 5 p.m., excluding holidays) and speak with a customer service representative to schedule an appointment to reconnect water service.

If you have any questions regarding this policy or if you need assistance using this site, please contact our customer service department at 205-248-5500.

In order to review your account information, check your consumption history or make an online payment, click on the link below in order to proceed to account services.

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City of Tuscaloosa Hosts Lead Poisoning Prevention Events

October 23, 2020
In recognition of National Lead Poisoning Prevention Week, the City of Tuscaloosa Lead Hazard Abatement Program will be hosting free lead poisoning prevention events at various locations the week of Oct. 25 – 31.
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Holidays on the River returns to the Tuscaloosa Amphitheater on Nov. 23

October 21, 2020
The City of Tuscaloosa’s Holidays on the River event will return on Monday, Nov. 23 to the Tuscaloosa Amphitheater. Tickets for the season, which will run through Monday, Jan. 18, 2021 will go on sale Nov. 1.
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The City of Tuscaloosa is working to update the ADA Transition Plan, and we want to hear from you! Fill out our onl… October 23, 2020

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