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Join us in honoring the life of Investigator Dornell Cousette.

Pay Water Bill

Thank you for using our online services site. 

Making an online payment once your water service has been disconnected does not automatically schedule the reconnection of your water service. All past-due bills, late penalties and deposits must be paid before services will be reconnected. All late penalties and fees associated with collections must be paid for services to be continued whether or not services were actually disconnected.

If your water service has been disconnected and you make a payment online to re-establish service, please e-mail us at or call our customer service line at 205-248-5500 during our regular hours of operation (Monday-Friday, 7 a.m. - 5 p.m., excluding holidays) and speak with a customer service representative to schedule an appointment to reconnect water service.

If you have any questions regarding this policy or if you need assistance using this site, please contact our customer service department at 205-248-5500.

In order to review your account information, check your consumption history or make an online payment, click on the link below in order to proceed to account services.


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Recent News

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City to allow parking tickets to be paid with school supplies

July 31, 2019
On Tuesday, July 30, Tuscaloosa City Council members approved a resolution to allow certain parking fines to be paid with school supplies. For the month of August, Tuscaloosa residents can pay off overtime parking tickets with $10 worth of school supplies. All received supplies will be donated to the Tuscaloosa City Board of Education and distributed to local students in need. ...
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Additional dumpsters added to assist students during moving process

July 29, 2019
Environmental services will place nine additional dumpsters around the City in areas with high college student populations from Saturday, Aug. 3 until Sunday, Aug. 18.
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Join us in honoring the life of Investigator Dornell Cousette at or on our Facebook page.… about 16 hours ago

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