What is Tuscaloosa 311?
Tuscaloosa 311 is the three-digit non-emergency telephone line for Tuscaloosa, which directs callers to the City of Tuscaloosa’s non-emergency call center. 311 helps residents submit service requests, get assistance with permits or licenses, find information on city events, or report a problem with any city services. The call center is open Monday through Friday from 7:00am to 7:00pm and is closed on all city observed holidays.
Common Requests Types:
- Trash and Recycling
- Animal Control
- Water and Sewer
- Roads and Streets
How can I submit a request?
There are three ways to submit a request to 311:
HOW IT WORKS
Request a service or report an issue.
Once submitted, your request is reviewed by the appropriate City department and the work is assigned and scheduled.
We’re on it! Estimated times to complete requests vary by request type.
If you provided an email address, you will receive status updates on your request.