Yes. We have posted forms on the City’s website that will allow customers to apply for a new account or transfer an existing account among other services. These forms and their instructions can be found at City Services Useful Forms.
Call Tuscaloosa 311 by dialing 311 within city limits or 205-248-5311 if outside city limits to make sure your bill has been paid. Call the Customer Service Office at 205-248-5500 to check your bill status if uncertain. If after hours, call the Ed Love Plant at 205-248-5630. There will be a $50 reconnection fee if water has been turned off for non-payment. If there is a break/leak in water line, call Water Distribution at 205-248-5952.
If bill payment issues are not the problem, someone will be dispatched to determine if City work or line maintenance issues have impacted water service.
Call Wastewater at 205-248-5900.
Call the Tuscaloosa Police Department Lake Patrol at 205-349-0245.
Call the Lake Division Shop for removal at 205-349-0279.
Call Tuscaloosa 311 by dialing 311 within city limits or 205-248-5311 if outside city limits. You may also call Water Distribution at 205-248-5952. The Ed Love Plant 205-248-5630 will know if water from hydrant is a result of lines are being flushed.
Call Tuscaloosa 311 by dialing 311 within city limits or 205-248-5311 if outside city limits. You may also call Distribution at 205-248-5942.
Call Tuscaloosa 311 by dialing 311 within city limits or 205-248-5311 if outside city limits.
Call the Office of the City Engineer at 205-248-5380.
Check the strainers on your faucet to make sure that there is no debris that may be restricting water flow. If the problem continues, call Water Distribution at 205-248-5952 or Tuscaloosa 311 by dialing 311 within city limits or 205-248-5311 if outside city limits.
Call Wastewater at 205-248-5900.
Dial 311 within city limits
or 205-248-5311