View Notification
Executive Order 2020-001 extending the water, sewer, and solid waste collection grace period and suspending disconnections has expired. Learn More

ACTION Program


ACTION (Appropriate Care and Treatment in Our Neighborhood) is a partnership of Tuscaloosa Fire Rescue and The University of Alabama. The ACTION Program is designed to meet less critical medical needs of the community and reduce costly hospital emergency room transports of people with low-level emergency conditions. The Program delivers patient care by offering care at the scene for treatable conditions.

ACTION responds to 911 callers identified as having low-level emergencies throughout the City of Tuscaloosa, Monday through Friday during normal business hours.

ACTION provides care from two units­— a behavioral health unit and a nurse practitioner unit. A nurse practitioner provides high levels of care, writes prescriptions, and for optimal health, provides patient referrals to other health care providers as needed. Our behavioral health providers can assist you or your family in a crisis, and link you with the most quality mental health care.

The nurse practitioner and behavioral health providers are backed by physicians and mental health professionals at University Medical Center, which is operated by The University of Alabama College of Community Health Sciences.

While all callers of 911 receive an emergency response, there’s now another option: the ACTION Team.