View Notification
Click here for City of Tuscaloosa COVID19 updates.

Frequently Asked Questions

Why do I have to dial 9-1-1? Can't I call my nearest fire station direct and save time?

The 9-1-1 emergency system is designed to save valuable seconds. When you dial 9-1-1, the system routes the police or fire unit that is closest to your home. Fire stations are not properly equipped to take emergency calls, and calling the station directly actually wastes response time. Often there may be no firefighters at the station because of training or other emergencies.