NOTE: Online payments for water bills have been temporarily suspended.
Our offices are located one block south of University Boulevard on the first floor of City Hall Annex III, located on the corner of 23rd Avenue and 6th Street. Features of the Customer Service Center include the following:
- Customer service representatives to assist you with in-person payments and account inquiries
- Three-lane drive-thru for payment services during business hours and an after-hours drop box
- Drop box for walk-in customers in our lobby
- Self-service terminal for debit and credit card payments in our lobby
- Free parking at street level and in the City’s Intermodal Facility (IMF) parking deck
- ADA-accessible entrances from the street and IMF parking deck