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Benefits Enrollment

You wanted an easier, more efficient way to enroll in benefits online, you got it!

We are excited to introduce our new benefits enrollment platform, SmartBen! 

This mobile-friendly platform can be accessed from any computer or mobile device at any time, giving you ultimate flexibility in choosing your benefits during a life event or open enrollment!  Additionally, you can log in to SmartBen throughout the year to look at benefit plan documents, your current coverage elections as well as other benefit related materials.

Login


Username: COT + 5 digit Munis employee ID (this is located on your paystub)
Initial Password: Date of Birth MMDDYYYY

Example

Munis ID is 12345, Birthdate is Jan. 1, 1970
Username: COT12345
Initial Password: Date of Birth 01011970

 
 

SmartBen Enrollment Instructions

 

SmartBen NOW App

 

SmartBen NOW allows you to access up to date information about your employer-provided benefits, keeping you plugged into your benefits when and where you need it! SmartBen NOW is available for both Apple and Android devices in the App Store and Google Play.

 
 

Save the Date for Open Enrollment

Oct. 21 - Nov. 1
 
This will be an active enrollment period which means all employees must enroll/re-enroll in benefits even if they want to keep everything the same.

Open Enrollment

What do I need to do now?

What is active enrollment?

Will my benefits stay the same if I don't participate in open enrollment?

Why is active enrollment a good thing for you?

Why do I need to verify my dependent documentation?

 

View the Dependent eligibility Matrix for a list of eligible dependents and documents that are required.

 

SmartBen has a dedicated team to help you with enrollment!

SmartBen Assist Team Phone: 855-210-1938
Hours: 8 a.m. to 8 p.m. ET
Email Address: COT@smartbenassist.com

Dependent Verification

Why is City of Tuscaloosa conducting this audit?

Who is Hodges-Mace, LLC?

How do I know my documents are secure?

Who can answer my questions about the definition of an eligible dependent?

Should I provide the supporting documentation for my dependents to my site Human Resources team?

Does City of Tuscaloosa not trust me?

Is this verification even legal?

What should I do if one or more of my enrolled dependents does not meet eligibility requirements as listed in the attached Dependent Eligibility Matrix?

What is the deadline for returning the Dependent Eligibility Affidavit and providing the appropriate documents verifying eligibility?

What happens if I do not return the Dependent Verification Affidavit and required documentation before the deadline?

Should I trust sending information to Hodges-Mace, LLC?

What happens to the coverage of individuals who don't meet the definition of an eligible dependent?

Will I receive confirmation once my documentation is received?

What will Hodges-Mace, LLC do with my documents? Will my personal information be safe with Hodges-Mace, LLC?

My divorce or separation decree requires me to provide benefits for my former spouse. How does that affect me?

Can electronically submitted tax returns (such as Turbo Tax) be submitted as verification documentation?

How do I protect my sensitive information?