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City News

City of Tuscaloosa Launches New Tuscaloosa 311 App

The City of Tuscaloosa has released a new smartphone app for Tuscaloosa 311.

Tuscaloosa 311 is the three-digit non-emergency telephone line for Tuscaloosa, which directs callers to the City of Tuscaloosa’s non-emergency call center. 311 was created in 2007 to make non-emergency information and services more easily accessible to residents. 

The new Tuscaloosa 311 app is a free, easy-to-use smartphone application that provides residents with a real-time civic engagement platform. Users of the Tuscaloosa 311 app will be able to easily report concerns and submit service requests and inquiries on one convenient platform. The new Tuscaloosa 311 app also allows users to send in photos marking their exact location using GPS. 

Additionally, the 311 app includes links to commonly-used sections of the City of Tuscaloosa website, including: water and traffic/parking payments, tax forms, and other city services.

The Tuscaloosa 311 app is available to download on Apple IOS or Android devices. To download the app, search for “City of Tuscaloosa 311” in the Apple store or on Google Play. Residents can also submit requests online at www.tuscaloosa.com/311, or by dialing 311 within City limits or calling 205-248-5311.